ZSM Tech (“we,” “us,” “our”) is committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use our website, www.zsmtechbd.com, and any related services including our Learning Management System (LMS) and Digital Marketplace.
By using our website or services, you agree to the practices described in this Privacy Policy.
We collect information to provide better services and enhance your experience on ZSM Tech.
When you sign up, purchase a course/product, or contact us, we may collect:
Full name
Email address
Phone number
Billing information
Profile details (e.g., username, profile photo)
Communication preferences
From our LMS platform, we may collect:
Course enrollments
Learning progress, quiz results, certificates
Activity logs (e.g., lesson completion, timestamps)
For marketplace users, we may collect:
Purchase history
Downloads and order information
Seller information (if you become a vendor)
When you access our platform, we may automatically gather:
IP address
Browser type and device information
Usage data, interactions, and click behavior
Cookies and tracking technologies
We use your data to operate and improve our services, including:
Creating and managing your account
Providing access to courses, products, and digital materials
Processing orders, payments, and invoices
Sending notifications, updates, promotional offers, and customer support messages
Improving website performance, analytics, and user experience
Ensuring security, fraud prevention, and authentication
Complying with legal and regulatory requirements
We do not sell your personal data. However, we may share your information with:
Trusted third-party providers who help us with:
Payment processing
Cloud hosting
Analytics
Email communication
Security tools
These partners only access data necessary for their service and must protect your information.
We may disclose information when:
Required by law or legal process
Needed to prevent fraud or security threats
Protecting the rights, property, or safety of ZSM Tech and its users
If you are a vendor/seller, limited information (such as your store name, profile, or transaction data) may be visible to customers.
We use cookies and similar tools to:
Remember your preferences
Improve site performance
Provide personalized recommendations
Analyze traffic and usage
You can manage cookie preferences through your browser settings.
We apply industry-standard security measures to safeguard your information, including:
Encrypted transactions
Secure server infrastructure
Access controls
Regular monitoring and updates
Although we work hard to protect your data, no online transmission is 100% secure.
Depending on your location and applicable laws, you may have rights to:
Access your personal data
Update or correct information
Request deletion of your data
Opt-out of marketing communications
Restrict or object to certain processing activities
To exercise any rights, contact us at the email below.
We do not store full credit/debit card details on our servers.
All payments are processed through secure, PCI-compliant providers.
Our platform is not intended for children under 13. We do not knowingly collect information from minors. If you believe we have collected such data, please contact us immediately.
As an online platform, your data may be processed in countries outside your own. We ensure that such transfers comply with international data protection laws and incorporate necessary safeguards.
We may update this Privacy Policy from time to time. The latest revision date will always be shown at the top. Continued use of our services means you accept any changes.
If you have questions, concerns, or requests related to this Privacy Policy, contact us at:
ZSM Tech — Privacy Department
Email: mdzunaidsarkarmithu@gmail.com
Phone: +880 1300-374888
Website: www.zsmtechbd.com
